Shipping Policy
1. Shipping Scope
This Shipping Policy applies to orders placed through plavern.com. Exampleone provides delivery services for jerseys, sports apparel, hats, and related athletic-style products to the United States, Europe, Australia, and other international regions worldwide. Shipping availability may vary depending on the destination, local restrictions, carrier service coverage, and checkout confirmation.
2. Order Processing Time
Orders are usually processed within 1–4 business days after payment is successfully confirmed. Business days do not include weekends or public holidays. During peak seasons, promotional periods, or high order volume, processing may take slightly longer, but we will prepare your order as soon as possible.
3. Shipping Regions, Delivery Time, and Fees
Estimated shipping time and fees are listed below. These estimates begin after the order has been processed and handed to the carrier.
| Region | Estimated Delivery Time | Shipping Fee | Free Shipping |
|---|---|---|---|
| United States | 5–10 business days | USD $6.99 | Free shipping on orders over USD $89.00 |
| Europe | 7–14 business days | USD $12.99 | Not available |
| Australia | 8–16 business days | USD $15.99 | Not available |
| Rest of World | 10–20 business days | USD $22.99 | Not available |
4. Shipping Carriers
We work with reliable logistics carriers and delivery partners, which may include USPS, UPS, FedEx, DHL, and local postal or courier services. The final carrier may vary depending on the destination, package size, shipping method, and carrier availability.
5. Shipping Confirmation and Tracking
Once your order has shipped, we will send a shipping confirmation email with tracking information when available. Tracking updates may take 24–72 hours to appear after the carrier receives the package. If tracking does not update immediately, please allow additional time before contacting us.
6. Delivery and Signature
Some packages may require a signature upon delivery depending on the carrier, destination, order value, or local delivery rules. Please make sure your shipping address is complete and accurate. If a package cannot be delivered due to an incorrect address, failed delivery attempt, refusal, or unclaimed parcel, additional shipping fees may apply.
7. Delays and Delivery Estimates
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs inspection, weather conditions, public holidays, carrier delays, incorrect address information, or high shipping volume. We are not responsible for delays caused by carriers, customs authorities, or events outside our reasonable control.
8. Package Damage or Delivery Problems
Please inspect your package immediately upon delivery. If your package arrives damaged, if the item is defective, if parts are missing, or if you receive the wrong item, please contact us within 48 hours of delivery at service@plavern.com. Please include your order number, clear photos of the item, photos of the packaging, a photo of the shipping label, and a brief description of the issue.
9. Customs, Duties, and Import Taxes
For international orders outside the United States, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply. These charges are not included in our product prices or shipping fees unless clearly stated at checkout. Such fees are usually the responsibility of the recipient, and customs clearance may affect delivery time.
10. Contact Information
If you have questions about shipping, delivery, tracking, or a package issue, please contact Exampleone at service@plavern.com or +1 (417) 362-8742. Our company address is 1090 S Neosho Blvd Ste 1156, Neosho, MO 64850, US. Please include your order number when contacting us so we can assist you more quickly.